Effective Date: [Date]

Who we are

Our website address is: https://blg-mb.com. At BLG Group, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our company, use our products, or access our services. BLG Group is a biotechnology company specialized in R&D, production, and sales of hydrocolloids. We operate globally with headquarters in Caohejing (Pujiang, Shanghai) Hi-tech Park, and four factories in Shanghai, Zhejiang Province, Ningxia Hui Autonomous Region, and South Sulawesi, Indonesia. By using our products or services, you consent to the practices described in this Privacy Policy.
  1. Information We Collect
    1. Contact Information: Name, address, email address, phone number, and other contact details.
    2. Account Information: Username, password, and other account credentials.
    3. Transaction Information: Details about your purchases, orders, payments, and shipping.
    4. Communications: Records of any communication you have with us, including emails and messages.
    5. Usage Data: Information about how you use our website, products, and services, such as IP address, browser type, device identifiers, and browsing patterns.
  2. How We Use Your Information

    We may use your personal information for the following purposes:

    1. Providing Products and Services: To fulfill your orders, process payments, and deliver products to you.
    2. Customer Support: To address your inquiries, respond to your requests, and provide technical assistance.
    3. Communication: To send you important notices, updates, and promotional materials.
    4. Analytics: To analyze usage patterns, improve our products/services, and enhance user experience.
    5. Research and Innovation: To conduct research and development activities to improve our products and services, and to explore new applications of hydrocolloids.
  3. Sharing Your Information

    We may share your personal information with third parties for specific purposes, including:

    1. Service Providers: We may share your data with trusted third-party service providers who assist us in delivering products, managing payments, or performing other business operations.
    2. Business Partners: We may share information with partners or affiliates to provide you with relevant offers or promotions.
    3. Research Collaboration: We may share information with industry counterparts, research institutions, and universities to drive innovation and solve industry challenges.
    4. Legal Compliance: We may share information as required by law, regulation, or legal process, or to respond to government requests.
    5. Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  4. International Data Transfer

    As a global company, we may transfer your personal information to locations outside of your country, including countries that may not have the same data protection laws. However, we will ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your data.

  5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We also limit access to your data to authorized personnel only.

  6. Your Rights and Choices

    You have certain rights regarding your personal data:

    1. Access: You can request access to the personal information we hold about you.
    2. Correction: You can update or correct inaccuracies in your personal data.
    3. Deletion: You can request the deletion of your personal information under certain circumstances.
    4. Objection: You can object to the processing of your data for certain purposes.
    5. Withdraw Consent: You can withdraw your consent for processing your data.
  7. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  8. [Contact Information]

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Please check back regularly for updates.